Customer service is VERY important to us. We're here to help. Please feel to reach us via phone or email, OR, use the contact form below.
PLEASE NOTE: custom barrel products can take up to 4-6 weeks to ship, but we're happy to help answer any questions you have.
Please do not send your purchase back to the manufacturer.
For domestically-shipped items, we accept returns/exchanges for unused/unwashed/unworn merchandise within 30 days of the original purchase. We do not accept returns from international orders. Refunds will be issued to the original form of payment.
Please return your item with a note referencing your order# and action to be taken to:
The Bourbon Review / 3036 Wavecrest Way / Lexington, KY 40509
If the item for exchange is out of stock, it will ship out once we restock our inventory (usually ever 2-3 weeks).